Service and Repair

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If you would like to send your meter back for repair and/or service:

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• Package the Meter up safely for posting

• Include a brief description of the problem or requirement (Service, BR2A upgrade or Repair - stating the problem)

• Include a return address and contact information (Please mention if you have an upcoming event you would like us to have the meter returned by and we will do our best to ensure you have a working meter in time)

• For Warranty claims please include Proof of Purchase (i.e. a copy of your receipt)

• Post it to:

  BRANTZ - REPAIRS

  34 Union Road

  Macclesfield

  Cheshire

  SK11 7BN

  UK

• If requested we will then send you an official quote before we carry out any work

 

Once we have completed your repair/service we will contact you for payment and return the item.

 

An official report can be produced if required, however,  there may be an additional charge for this.

 

For EU/International Returns - Please mark the Parcel as 'RETURN TO MANUFACTURER FOR REPAIR - NO COMMERCIAL VALUE' to avoid customs delays.

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Tripmeter Modifications & Special Orders

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If you would like something specific changed on your existing tripmeter or would like a special unit made to your requirements, please get in touch with us to discuss.

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Register for your 2 Year Guarantee

 

To register for the extended FREE warranty please fill in the form below, or phone: 01625 669366 and have your Model and Serial Number ready, both of these can be found on the Guarantee supplied with your unit.